Services

Know what to do when workplace issues get complicated.

Practical HR leadership, workplace investigations, employee relations support, and leadership development for growing organizations.

Common reasons people call us

  • A complaint was made about a manager
  • A new law takes effect and you need help implementing it.
  • Turnover is becoming a problem
  • HR responsibilities have outgrown the business owner
  • A leadership team needs development

The difference

Why organizations hire Applied Potential Solutions

Most HR consultants focus on policies and procedures. We help organizations navigate the moments that carry the most risk: employee complaints, workplace investigations, difficult people decisions, documentation challenges, leadership issues, and organizational growth.

When a workplace issue becomes complex, you need more than a handbook. You need someone who can help you understand what happened, what to do next, and how to reduce risk while keeping your people moving forward.

17+ yearsin HR
PHR & MS HRMCertified and degreed in HR management
PresidentBuffalo Niagara HR Association
InvestigationsWorkplace investigations and digital evidence specialist
HRISImplementation experience across major platforms
SpeakerSpeaker and educator

Workplace investigations & employee relations

When an employee issue lands on your desk.

Whether you’re handling the investigation internally or need an independent investigator, we’ll help you move forward with confidence.

Common situations

  • Harassment complaints
  • Workplace misconduct
  • Employee relations concerns
  • Documentation reviews
  • Investigation planning
  • Witness interviews
  • Digital evidence review
  • Performance and discipline strategy
Limited availability

Fractional HR

A senior HR leader without a full-time hire.

For organizations with 2 to 500 employees that need strategic HR guidance, leadership coaching, compliance support, and someone to help navigate difficult decisions.

A set number of hours each month

Agreed upfront based on what your organization needs, with more available when you need them.

Reach me by email

Questions, documents, quick asks, or a request to set up a call.

Calls availability

Need to talk something through? We can jump on a call to address.

Reactive or proactive

Some months it’s an urgent employee relations issue, others it’s working ahead on something you noticed last quarter.

Strategic HR projects

Solve a specific HR challenge.

Not every organization needs ongoing HR leadership. Sometimes you need one thing solved well. Common engagements include:

Engagement SurveysPeople & culture

Confidential, insight-rich surveys built to uncover what’s really driving morale, burnout, and motivation, paired with action plans to address it.

Retention AnalysisPeople & culture

Understand why people leave, what top talent needs to stay, and how to build policies that retain the right people.

Compensation StrategyTotal rewards

We design job grades, salary bands, and compa-ratio systems aligned with your business goals and industry benchmarks.

Benefits AnalysisTotal rewards

From health plans to hybrid policies, we assess your full benefits offering and make recommendations that support retention and employer value.

Workforce PlanningWorkforce data

Align your workforce with your actual goals. Whether you’re scaling or streamlining, we help you forecast, staff, and structure intentionally.

HRIS Selection and ImplementationSystems

Audit your systems and reduce manual, paper-based processes. We’ll walk you through the RFP process for up to three solutions and partner through implementation.

Organizational DesignStructure

Map roles, reporting lines, and team structure to where the organization is going, so growth doesn’t outpace the way you’re organized.

Build better leaders, intentionally.

We work with founders and teams to grow internal leadership capacity through practical development strategies personalized to how they actually lead.

Leadership development

Three ways to grow your leaders.

Use one on its own or combine them. Every engagement starts with a conversation about what your leaders need right now.

Workshops

Leadership Workshops

Facilitated sessions that go beyond theory. Topics include trust-building, feedback, conflict resolution, accountability, and emotional intelligence.

Assessments

Leadership Assessments

Help leaders understand themselves and their teams. Improve communication, team cohesion, and leadership agility with practical self-awareness tools.

Development

Individual Development Plans

Set personalized leadership goals and build a long-term growth path, as part of your succession plan or as a standalone practice. Your team leads more effectively today and grows into tomorrow’s roles.

Not sure which service fits?

That’s okay. Start with the challenge.

Most clients don’t start by asking for “fractional HR services.” They start with a workplace challenge.

Schedule a consultation and we’ll help determine whether you need strategic HR support, project consulting, leadership development, investigation assistance, or simply one of our toolkits.

Schedule a consultation

Prefer a DIY option?

Ready-to-use HR templates, guides, and workflows.

InvestigationsDocumentationHiringLeave administrationHandbooksJob descriptions
Browse toolkits

Questions

Frequently asked

How much does it cost?

HR strategy sessions are $199 for 60 minutes. For larger work, every engagement is different, so project fees and retainers are customized to your organization’s needs. We’ll discuss scope and budget during your consultation.

Do I need to have HR already in place to work with you?

Nope. Most of our clients come to us before they’ve hired HR, or when one person is wearing too many hats. We can help you build the foundation from scratch, provide one-time support, or work alongside whoever’s managing HR today.

What if I just need help with one specific issue?

Great. That’s what our HR strategy session is for: one issue, one 60-minute conversation, $199. Bring a policy review, a tricky employee issue, or an org chart you want stress-tested, and leave with a plan. We’ll meet you where you are. Book a time to get started.

Do you provide legal advice or write legal documents?

We don’t provide legal advice. We’re HR professionals, not attorneys, and we’ll always let you know when it’s time to bring in legal counsel. We can review documentation for clarity, risk exposure, and HR best practice, and help you coordinate with your legal team if needed.

What happens after I book a session or project?

Once you book, you’ll receive a short intake form so we can gather context. For fractional or project work, we’ll use the kickoff call to align on goals and deliverables. You’ll always know what to expect next.

How do your toolkits work with your consulting?

We use many of the same tools internally, and clients like having editable templates and clear guides they can actually use. If you’re working with us on a project, we’ll often include relevant toolkits to support implementation or handoff. See what’s in the toolkits.

Do you collect or sell client data?

No. We never share or reuse data between clients. What you share stays confidential and project-specific. Any survey or workforce data we help you gather is yours to keep and control.

Can you work with us long-term, or is this just project-based?

Both. Some clients need a single solution: a handbook, org design, coaching. Others keep us on retainer for ongoing support as they grow. We’re happy to be your HR partner either way.

Do you work with clients outside of New York?

Yes. While we’re based in New York, we work with clients across the U.S., especially startups, remote-first teams, and organizations preparing for growth or compliance shifts.

We’re an established company. Do you only work with startups and small businesses?

Not at all. We specialize in helping small and growing businesses build HR structure, and we also work with established companies that need expert support for a targeted issue, like employee relations, compliance clean-up, leadership coaching, or retention strategy. If your internal team is stretched thin or navigating something complex, we can step in as a neutral, strategic partner.